Privacy Policy & Terms.

Last updated 21 August 2026

Privacy Policy

Mastered Marketing (ABN 78 613 006 410) (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, disclose and store personal information, and how you can access or correct it. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Information we collect

We may collect the following personal information:

• Your name, email address, telephone number and business or clinic details;
• Information you provide in an enquiry form, by email, by telephone or in the course of us providing services to you;
• Technical information collected automatically when you visit this website, such as your IP address, browser type, device type, referring page and the pages you view.

We do not collect sensitive information as defined in the Privacy Act, and we do not collect payment card details through this website.

2. How we collect it

We collect personal information directly from you when you submit an enquiry form, contact us, or engage us to provide services. We may also collect it from publicly available sources such as your website or business listings, and automatically through server logs and any analytics tools we use.

3. Why we collect it

We collect, hold and use personal information to:

• Respond to your enquiry and assess whether our services suit your business;
• Provide, manage and improve our services, and communicate with you about them;
• Send you information we think may be of interest, where you have asked to receive it or would reasonably expect it;
• Operate, maintain and improve this website;
• Meet our legal, accounting and record-keeping obligations.

You may opt out of marketing communications at any time using the unsubscribe facility in the message or by contacting us at the details below.

4. Disclosure

We do not sell or rent personal information. We may disclose personal information to:

• Third-party service providers who help us operate our business, including web hosting, form handling, email, cloud storage, customer relationship management and analytics providers;
• Advertising platforms, where we are managing advertising on your behalf and you have authorised us to do so;
• Our professional advisers, such as accountants and lawyers;
• Any person or body where we are required or authorised by law to do so.

5. Overseas disclosure

Some of our service providers store or process information outside Australia, including in the United States and the European Union. By providing personal information to us, you consent to it being disclosed to overseas recipients for the purposes described in this policy. We take reasonable steps to ensure those recipients handle it consistently with the Australian Privacy Principles.

6. Cookies and analytics

This website may use cookies and similar technologies, and third-party analytics services, to understand how the site is used and to improve it. Cookies are small files stored by your browser. You can disable or delete them in your browser settings, though parts of the site may not work as intended if you do.

7. Security and retention

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We retain personal information only for as long as we need it for the purposes described in this policy, or for as long as the law requires, and then take reasonable steps to destroy or de-identify it.

8. Access and correction

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. Contact us at the details below. We will respond within a reasonable period. In limited circumstances we may refuse access, in which case we will tell you why in writing.

9. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us and we will investigate and respond. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner at oaic.gov.au.

10. Changes to this policy

We may update this policy from time to time. The current version is always the one published on this page, and the date it was last updated appears at the top.

11. Contact us

Mastered Marketing, ABN 78 613 006 410, Newstead, Brisbane QLD.
Email mitch@masteredmarketing.com or phone 0450 555 358.

Website Terms of Use

1. Acceptance

By accessing or using this website you agree to these terms. If you do not agree, please do not use the site.

2. Information only

The content on this website is general information only. It is not legal, financial, clinical or professional advice, and it does not take your circumstances into account. You should obtain your own advice before acting on anything you read here.

3. Results

Case studies, figures and testimonials on this website describe results achieved by particular clients in particular circumstances. They are not a guarantee, warranty or prediction of the results you will achieve. Advertising and marketing outcomes depend on factors outside our control.

4. Intellectual property

Unless otherwise stated, all content on this website, including text, graphics, photographs, design and code, is owned by or licensed to us and is protected by copyright and other intellectual property laws. You may view and print pages for your own use. You may not reproduce, republish or commercially exploit any part of the site without our written permission. Client names, logos and trade marks remain the property of their owners and are used with permission.

5. Third-party links

This website may contain links to third-party websites. We do not control and are not responsible for the content, products or privacy practices of those websites.

6. Availability

We aim to keep this website available and up to date, but we do not warrant that it will be uninterrupted, error free, or that the information on it is current or complete. We may change or withdraw any part of the site at any time without notice.

7. Liability

To the maximum extent permitted by law, we exclude all liability for any loss or damage arising from your use of, or reliance on, this website. Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded.

8. Engagements

Where we provide services to you, those services are governed by the separate proposal or services agreement between us. If there is any inconsistency between that agreement and these terms, that agreement prevails.

9. Governing law

These terms are governed by the laws of Queensland, Australia, and you submit to the non-exclusive jurisdiction of the courts of that State.